RESPONSIBLE GAMING

tbjee Responsible Gaming — a commitment to safe and healthy entertainment

We believe entertainment is best when it is in control. At tbjee, your wellbeing and mental health are our top priority.

Our Commitment

Why does responsible gaming matter?

Online casino and sports betting is a form of entertainment. However, going beyond your limits can have a harmful effect on your personal, family, and financial life. tbjee is committed to providing a safe environment for players in Bangladesh. Our platform includes tools and policies that help you play in a mindful and healthy way.

Responsible gaming is not just about placing smaller bets — it means understanding your limits, taking breaks when needed, and having the courage to seek help when necessary. We want every member to play with enjoyment and peace of mind.

Remember: Online casino and betting is for entertainment only. Do not place more bets in an attempt to recover lost money. Set your budget before each session and stick to that limit.
21+ age restriction: tbjee is for people aged 21 and above only. Registration and play by minors is strictly prohibited. The age verification process is followed rigorously.
Protection Tools

Our features for your safety

We have built a number of effective tools to make responsible gaming easier at tbjee.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased for 24 hours, but reducing it takes effect immediately. The minimum deposit is ৳300.

Self-Exclusion

You can temporarily or permanently exclude yourself from your account. Choose from 7 days up to a permanent ban. Once this step is active, no request to reopen the account will be accepted.

Time-Out Break

Take a temporary time-out from 1 day to 6 weeks. During this period your account will be inactive. You can activate this feature at any time through live chat.

Session Time Limit

Set a maximum duration for continuous play. When the set time is up, you will be shown a warning and the session will automatically pause.

Loss Limit

Set a cap on how much you can lose within a given period. When you reach the limit, your betting will stop automatically.

24/7 Support

For any gaming concerns, contact our Bangla-speaking support team on live chat at any time, or email [email protected].

Stay Alert

Recognise the signs of problem gambling

If you or someone close to you shows any of the signs below, seek help right away. Responsible gaming means being honest with yourself about your situation.

Problem gaming can appear in people of any age and any background. It is not a sign of weakness — it is a health issue that can be addressed.

  • Betting beyond your budget and placing more bets in an attempt to recover lost money
  • Hiding your betting habits from family or friends
  • Spending long hours on online gaming while skipping sleep, meals, or work
  • Taking on debt or spending your savings to fund betting
  • Feeling restless or anxious when not gaming
  • Giving up other hobbies or responsibilities to focus only on betting
  • Repeatedly trying to stop betting but failing to do so
  • Being unable to stop and continuing to play even after winning
How to Get Started

Take your own protection into your hands — four steps

Setting limits or activating self-exclusion on tbjee is very straightforward.

1

Log in to your account

Access your tbjee account and go to your profile settings.

2

Open the "Responsible Gaming" menu

Find the "Responsible Gaming" section inside your account settings.

3

Choose the tool you need

Set whichever option you need — deposit limit, session limit, loss limit, or self-exclusion.

4

Get support

If you run into any difficulty, contact us via 24/7 live chat or email.

Financial Control

Deposit and Withdrawal Limits

Item Minimum Amount Method Processing Time
Deposit ৳300 bKash, Nagad, Rocket, Bank Transfer Instant
Withdrawal ৳500 bKash, Nagad, Rocket, Bank Transfer 5–30 minutes

Recommendation: Set a fixed total deposit amount for each month and never exceed that limit. Never use betting as a source of income.

Age Verification

Strict 21+ age policy

tbjee provides services only to those aged 21 and above. Age verification at registration is mandatory and is one of our most important responsible gaming policies.

If we suspect that an account holder is under 21, additional documents will be requested for account verification, and the account will be closed if proof is not provided.

If there are minors or teenagers in your home, use parental control software on your device and never share your login details.

Age verification process

  • Verify your identity with a National ID (NID) or passport
  • Your bKash or Nagad number must match the registered name
  • tbjee reserves the right to re-verify any account it considers suspicious at any time
  • Registering with false information will result in permanent account termination
Assess Yourself

Check your betting habits

Ask yourself the questions below. Honest answers will help you understand whether you need support.

Sticking to your budget?

Do you always follow the budget you set before each session? Or do you sometimes spend more thinking "just a little more"?

Betting out of anger?

After a loss, do you bet more to try to "get revenge" out of anger or frustration? This is one of the most dangerous habits.

Have you told your family?

Do the people close to you know that you bet online? If you are hiding it, something is not right.

Using essential funds?

Have you ever used money meant for rent, food, or education for betting? This is a sign of serious trouble.

FAQ

Questions and Answers about Responsible Gaming

Reducing a limit takes effect immediately. However, a request to increase a limit will only take effect after a 24-hour cooling-off period. This rule helps keep impulsive decisions in check.

The duration of self-exclusion depends on your choice. Options include 7 days, 1 month, 6 months, or a permanent ban. A permanent self-exclusion cannot be reversed. No request to reopen an account will be accepted before a temporary self-exclusion period has ended.

Never share your account details with anyone else. The account is for the registered user only. If you suspect that a minor is using your account, change your password immediately and email [email protected].

First, reach out to our 24/7 live chat — our Bangla-speaking support team will help you set up a self-exclusion or time-out. You should also talk to a trusted person close to you. For mental health support in Bangladesh, you can contact the National Mental Health Helpline.

A time-out is a short break (1 day to 6 weeks) that lifts automatically when it ends. Self-exclusion is a long-term or permanent break that you choose as a firm limit for yourself. For serious problems, self-exclusion is the better step to take.

Before self-exclusion is activated, you will be given the opportunity to withdraw any funds in your account. The minimum withdrawal amount is ৳500 and the process is usually completed within 5–30 minutes. Contact [email protected] for more details.

Play safely and enjoy the experience

Enjoy cricket betting, slots, or casino games at tbjee by following responsible gaming practices. Check our FAQ for more information or contact support directly.

Cricket Betting Play Slots tbjee Casino View FAQ Home